Welcome to Svipes! At Weboin Technologies Private Limited ("We," "Us," or "Our"), your privacy is our priority. This Privacy Policy explains how we handle the information you ("You" or "Your") share with us when you use Svipes, including our website and mobile apps (collectively referred to as the "Platform"). When you interact with Svipes, we may collect certain information to improve your experience and the services we offer. Rest assured, your data is collected and used solely to enhance and maintain our Platform and to serve you better. By accessing or using Svipes, you agree to our privacy policy. This means you're okay with how we collect, store, and use your information, as described here.
This privacy policy is in compliance with the following laws and regulations:
We take your privacy seriously and ensure that our practices align with the latest regulations, including:
This policy also informs you about your rights regarding your personal data under the DPDP Act. You have the right to know what data we collect, why, and how to manage or challenge it. If you need to exercise your rights or have concerns, we're here to help. We're committed to keeping you informed and will update this policy as needed. You'll be informed through the usual channels if there are any significant changes.
By using Svipes or providing your information in any way, you confirm that you have the legal capacity to enter into a binding contract under Indian law (specifically, the Indian Contract Act, 1872), as outlined in our Terms of Use. You also agree that you've read, understood, and accepted the practices and policies detailed in this privacy policy.
If you're accessing Svipes from outside India, it's your responsibility (or your guardian's) to ensure compliance with local laws.
By continuing to use Svipes, you agree to the collection, use, sharing, and disclosure of your information as described in this Privacy Policy. We may update this policy at any time, and your continued use of Svipes after such changes will be considered your acceptance of the updated policy. To stay informed, please review this privacy policy regularly. We may also notify you of significant updates or changes regarding how we handle your information.
If you don't agree with any part of this privacy policy, please do not use Svipes or its services. Remember, this privacy policy can change at any time without prior notice, so be sure to check it frequently.
By accessing Svipes, filling out our forms, clicking on notifications, or sharing your information, you consent to the collection, use, storage, disclosure, and processing of your Personal Information as described in this Privacy Policy. If you provide us with Personal Information about others, you confirm that you have their permission to do so and agree that we can use that information in line with our Privacy Policy. We reserve the right to reject any submission without explanation.
You also agree that we (including our affiliates and third parties) can contact you via SMS, messaging apps, phone calls, and/or email for the purposes outlined in this Privacy Policy when you provide your Personal Information on Svipes or any connected platforms.
To offer our services at Svipes, we may ask you to share contact details of friends, acquaintances, or others you might want to connect with. By using Svipes, you explicitly consent to providing us with these contacts, authorizing us to reach out to them and invite them to use our services. Keep in mind that, due to the nature of our services, we may collect or you may provide information that could identify you or others when using our platform.
We may also gather Sensitive Personal Data or Information (SPDI) as defined under the SPDI Rules. This can include personal details like your phone number, name, school or college details, and access to your contact list, as well as any insights derived from this information. Additionally, we may collect payment information such as your card details, billing and shipping addresses, wallet info, or UPI information. By using Svipes, you consent to the recording, storage, and disclosure of any communications you send or receive for these purposes.
SPDI, as defined by the SPDI Rules, includes but is not limited to:
When you sign up on Svipes, we collect and store information like your phone number, name, gender, school/college details, and email address. We also collect contact information you share to connect with others on the platform. Additionally, if you allow access, we may gather information from your address book to help you connect with friends and send invitations or promotions.
We collect data on how you use Svipes, including the features you interact with, the content you view, and actions you take. If you upload a profile picture, please note that others may see it. You can choose not to provide certain information, but this may limit your access to some features. Our system also automatically processes content and communications for analysis and context, such as metadata, location, and timestamps.
We may receive information from third parties, such as partners or advertisers, and add it to your account data. This can include device settings you enable, like camera access or location data.
If you make purchases or engage in financial transactions on Svipes, we collect information about those transactions, including payment details, billing, and contact information.
We also collect and analyze content, communications, and information shared by others that may involve you, such as when someone tags you in a photo or sends you a message.
We collect and store short-form videos, polls, questions, and other content that you create and share on the platform. This content may be publicly visible depending on your privacy settings. By uploading content, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content.
Our platform allows for anonymous messaging. While the content of these messages remains anonymous, we may retain certain metadata for security and operational purposes. We implement measures to protect the anonymity of senders, but users should be aware that in cases of legal requirements or safety concerns, we may be obligated to disclose information related to anonymous messages.
We use "cookies" and other tracking technologies to collect information about your activities on Svipes. Cookies help us enhance your experience by remembering your preferences and usage patterns. Most browsers and mobile apps allow you to manage cookies, including accepting, rejecting, or deleting them. However, disabling cookies may limit your access to certain features. We also use tracking tools from third parties, such as analytics providers, to gather insights and improve our services.
We take your privacy seriously and only share your personal information with third parties after ensuring they have adequate data protection measures in place. This may include affiliates, service providers, payment gateways, and logistics partners.
If we transfer or merge our assets with another entity, your information may be transferred as part of that transaction. We may also share anonymized data with partners, affiliates, and stakeholders to help them understand how Svipes is used and improve the overall user experience.
In some cases, we may share information with third-party advertisers, networks, or analytics providers using cookies and similar technologies. If you engage with us through social media, emails, or other communications, we may use that information to improve our services, marketing efforts, and overall user experience.
By using Svipes, you consent to us sharing your personal information, including SPDI, with third parties, both within and outside India, provided they adhere to data protection standards comparable to those in India or equivalent international standards.
At Svipes, we prioritize your privacy and take the disclosure of your information seriously. We may disclose your account and personal information when we believe, in good faith, that it is necessary to comply with applicable laws or for the following reasons:
We may also share your personal information to enforce or apply our Terms and other agreements or to protect our rights, property, or safety, as well as the safety of our users or others. This may involve exchanging information with other businesses, organizations, governments, or regulatory agencies to combat fraud and reduce credit risk.
We may also use "cookies" and "automatically collected" information on the platform to:
We may access or retain your information if necessary to identify, prevent, or address fraud and other criminal behavior, or to protect the safety, property, or rights of the platform or others.
Location information may be used for various purposes, such as confirming your location in a jurisdiction where the service is offered or identifying a suitable delivery partner for effective service provision.
We may collect, analyze, utilize, publish, and produce de-identified information, which may include your personal or sensitive personal information, for any lawful business or other purposes, including research and marketing (collectively referred to as "Purposes").
At Svipes, we are committed to ensuring that you are fully empowered and aware of your rights while using our platform. In line with sections 11, 12, 13, and 14 of the DPDP Act, you are entitled to several rights regarding the information we hold about you:
You may exercise any of these rights by contacting us directly at support@svipes.com. Please note that your requests will be subject to legal requirements and our internal procedures.
The platform also provides you with access to a wide range of information about your account and activities on the platform, solely for the purpose of viewing, and in some cases, amending or deleting the information provided on the app or site. You can also opt out of optional services, or opt in to such services when you sign up.
We prioritize the security of your personal data by implementing robust technical and organizational measures tailored to the level of risk. Our security practices consider state-of-the-art technologies, cost of implementation, the nature and scope of data processing, and the potential risks involved.
Personal data is typically encrypted during transmission between your device and our systems to protect against unauthorized access. However, if you communicate with us via email or through internet service providers, third-party access cannot be entirely ruled out. We ensure that all personal information is encrypted both in transit and at rest to maintain its confidentiality and integrity.
We maintain rigorous technological, physical, and procedural safeguards to protect the personal information you share with us, including sensitive personal data and information (SPDI). Due to these security protocols, we may occasionally require identity verification before disclosing any personal information to you.
Access to personal information is restricted to our employees and agents who need it for processing purposes. These individuals are bound by strict contractual confidentiality obligations, and any breach of these obligations may result in termination of their employment or association with Svipes, as well as possible criminal prosecution.
Your information is stored on secure servers maintained by Svipes, our affiliates, or trusted partners. We ensure that our partners and service providers use comparable security measures to protect your data.
Your personal information may be transferred to countries outside of India for the purposes outlined in this Privacy Policy. These countries may have different (and potentially less stringent) laws regarding the confidentiality of your information. As a result, your personal data may be subject to the laws and disclosure requirements of the countries to which it is transferred, including possible disclosure to government bodies, regulatory agencies, or private entities under applicable law.
If we transfer your personal data to third parties for the purposes stated in this Privacy Policy, we will use our best efforts to implement appropriate controls and safeguards. This ensures that your personal data is kept accurate, adequately protected, and processed for specific and lawful purposes in a fair and transparent manner. Additionally, your personal data will be stored for no longer than necessary.
Our platform may include links to third-party websites, advertisements, and connections to external apps, content, or resources ("Third Party Links"). We have no control over the content or data practices of these third parties and are not responsible for their collection, use, or disclosure of your information.
The inclusion of any Third Party Links on our platform does not imply endorsement, recommendation, or solicitation of those links or any other content accessible through them. You acknowledge that we are not liable for any loss or damage you may incur due to the collection or disclosure of your information by third parties.
Transactions or information exchanges between you and any third-party websites, apps, or resources accessed via these links are strictly between you and the third party. We recommend reviewing the privacy policies of any third-party websites or apps before engaging in any transactions or sharing information.
We retain your Sensitive Personal Data or Information (SPDI) based on statutory and legal requirements, including the Intermediary Rules, 2021, and industry guidelines. We may retain de-identified datasets for scientific, statistical, or historical purposes.
You may request the deletion of your information at any time. Upon account deletion, all user-generated content will be permanently removed. However, we may retain certain information for legal reasons.
We have safeguards to ensure your SPDI is deleted or anonymized when it is no longer required by law or for other purposes. If you wish to withdraw your consent or request data deletion, contact our support team at support@svipes.com.
You may log in to your account to review, correct, or modify your information. However, you cannot erase your personal information or other data created on the platform. You may request that we delete specific information by contacting us.
We reserve the right to verify your identity and personal information to ensure the accurate delivery of services. We may deny or restrict data changes if it violates another 's rights or applicable law.
We implement industry-standard content moderation practices to ensure a safe and positive environment for all users. We reserve the right to remove any content that violates our community guidelines or terms of service.
Users retain ownership of the content they create. By using our services, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use and distribute your content as part of our services.
We collect and use geolocation data solely to provide access to nearby school information. Users can control location permissions through their device settings.
We do not currently use user data for targeted advertising. Any changes to this policy will be updated here and communicated to users.
We may update this Privacy Policy at any time. Continued use of Svipes after changes implies acceptance of the updated policy.
If you have concerns or complaints regarding the platform, please contact us at support@svipes.com, or write to us at:
Address: 766, 1st Floor, Shakti Towers, Anna Salai, Chennai - 600002, Tamil Nadu.
Phone: 9363144370
We will address your grievances within one month of receipt.
You agree to indemnify us in the event of any third-party claim or dispute arising from your disclosure of information to third parties. Each provision of this Privacy Policy is distinct; if one provision is invalid, it does not affect the validity of others.
This Privacy Policy was last updated on 10-09-2024.
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