Terms of Use

These Terms of Service ("Terms") are an electronic agreement under the Information Technology Act, 2000, and relevant rules. This document does not require a physical, electronic, or digital signature to be valid. The website svipes.com and the Svipes mobile app ("Platform") are owned, operated, and maintained by Weboin Technologies Private Limited ("Company/Us/We/Our"), a company incorporated under the Companies Act, 2013. Our office is located at 766, 1st Floor, Shakti Towers, Anna Salai, Chennai - 600002.

Grievance Officer Information (Compliance with IT Rules 2021)

In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are provided below:
Company: Weboin Technologies Private Limited
Address: 766, 1st Floor, Shakti Towers, Anna Salai, Chennai - 600002
Email: support@svipes.com
You can access the Intermediary Guidelines 2021.

User Agreement

These Terms of Use ("Terms") form a binding agreement between you (the "User") and Weboin Technologies Private Limited ("Company/We/Us"). By using Svipes, whether through our website, mobile app, or other related services, you agree to comply with these Terms.

Svipes offers a platform for sharing and engaging with content, participating in polls, and interacting with other users. By accessing any of our services, you agree to these Terms. If any of these terms conflict with other policies, these Terms will take precedence unless otherwise updated by us. Your access to our services may be restricted based on jurisdictional laws. The choice to use our services is entirely yours, and you may discontinue use at any time.

Your interactions on Svipes, whether online or offline, can have various outcomes, and we advise you to exercise caution and seek guidance where necessary. If these Terms or our Privacy Policy are not acceptable to you, we request that you refrain from using our services.

We may update these Terms periodically, so please check back regularly. Continued use of Svipes after updates implies your acceptance of the revised Terms.

Our Platform Features

Svipes is a dynamic social media platform that fosters connections through compliments, polls, and interactions. Our features include:

Profile Creation and Maintenance: Set up and customize your profile after registration.
Poll Participation: Engage in friendly polls with your friends or acquaintances.
Content Sharing: Post your own content, re-post content from others, and connect with other users, either anonymously or otherwise.
Content Management: Post content with or without identifying information, and edit or remove contents as needed.
Compliments and Connections: Send and receive compliments, responses, or information from friends, acquaintances, or even unknown users, who may choose to reveal or conceal their identities.
Premium Features: From time to time, we may offer paid features, such as notifications about the identity of users who sent you compliments.

To use our services, we may request contact information for friends, acquaintances, or others you wish to connect with. By using Svipes, you consent to providing this information and authorize us to reach out to these contacts on your behalf. You may be contacted by someone who knows you and has shared your details with us, inviting you to join our platform. Participation is voluntary, and you are free to ignore or decline any invitations.

While we encourage positive interactions, please be mindful of the potential consequences of engaging with known or unknown users. Always exercise caution, especially when using our discovery features, and consider seeking guidance if needed. You are free to stop using our services at any time.

GETTING SUPPORT

Need help? Svipes offers in-app and email support. Just shoot us an email at support@svipes.com.

Remember, Svipes is an intermediary platform as defined by law, so any legal disputes or grievances need to be resolved through legal channels. We're here to support you, but we don't handle personal grievances.

If you need to report content, use our in-app tools or email us directly at support@svipes.com.

USER LICENSE AGREEMENT

When you post content on Svipes, you retain ownership, but you grant us a license to use it. This means we can host, distribute, modify, and share your content across different formats and media. You promise that you have the right to post the content and that it doesn't violate any third-party rights.

We may also use your username, profile picture, and info about your interactions (like likes or follows) next to ads, sponsored posts, or other content you engage with—without any compensation to you.

You also agree that we can automatically download and install updates to Svipes on your device.

Lastly, if you provide us with feedback or suggestions, we can use them freely without any obligation to you.

PROHIBITIONS ON ACCESS

Your access and use of the Services is subject to this TOS and all applicable laws and regulations. Additionally, You shall not:

Access or use the Services if You are not fully able and legally competent to agree to this TOS, unless your Parents consent in terms of this TOS.
Modify, adapt, translate, reverse engineer, disassemble, decompile, or create any derivative works based on the Services, including any files, tables, or documentation (or any portion thereof) or determine or attempt to determine any source code, algorithms, methods, or techniques embodied in the Platform or any derivative works thereof.
Distribute, license, transfer, or sell, in whole or in part, any of the Services or any derivative works thereof, including any data obtained from the Platform.
Market, rent, or lease the Services for a fee or charge, or use the Platform to advertise or perform any commercial solicitation.
Interfere with or attempt to interfere with the proper working of the Services, disrupt our website or any networks connected to the Services, or bypass any measures we may use to prevent or restrict access to the Services.
Incorporate the Platform or any portion thereof into any other program or product. In such cases, we reserve the right to refuse service, terminate accounts, or limit access to the Services at our sole discretion.
Use automated scripts to collect information from or otherwise interact with the Services.
Impersonate any person or entity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity, including giving the impression that any content you upload, post, transmit, distribute, or otherwise make available emanates from the Services.
Intimidate or harass another, or promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
Use or attempt to use another's account, service, or system without authorization from Us, or create a false identity on the Services.
Use the Services in a manner that may create a conflict of interest or undermine the purposes of the Services.
Use the Services to upload, transmit, distribute, store, or otherwise make available in any way (including for the purposes of creating and/or streaming content):

Files that contain viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
Any unsolicited or unauthorized advertising, solicitations, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other prohibited form of solicitation.
Any private information of any third party, including addresses, phone numbers, email addresses, numbers, and features in personal identity documents (e.g., Aadhaar, License Number, Passport, Bank account) or credit card numbers.
Any content which does or may infringe any copyright, trademark, or other intellectual property or privacy rights of any other person.
Any content which is defamatory of any person, obscene, offensive, hateful, or inflammatory.
Any content that would constitute, encourage, or provide instructions for a criminal offense, dangerous activities, or self-harm.
Any content that is deliberately designed to provoke or antagonize people, especially trolling, or is intended to harass, scare, distress, embarrass, or upset people.
Any content that contains a threat of any kind, including threats of physical violence.
Any content that is racist or discriminatory, including discrimination on the basis of someone's race, religion, age, gender, disability, or sexuality.
Any answers, responses, comments, opinions, analysis, or recommendations that you are not properly licensed or otherwise qualified to provide.
Use any automated systems or software to withdraw data from the Platform.
Content that, in our sole judgment, is objectionable or which restricts or inhibits any other person from using the Services, or which may expose Us, the Services, or its users to any harm or liability of any type.

Violate any law, regulation, contract, intellectual property, or other third-party right, or commit a tort while using the Services.
Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services in any manner.
Use any robot, spider, crawler, scraper, or other automated means or interface not provided by Us to access the Services or to extract data.
Encourage or induce any third party to engage in any of the activities prohibited under this Section.

PLATFORM PAYMENTS

The current Svipes Premium Subscription can be purchased by paying INR 719/+ GST per week. With such a subscription, users can send polls anonymously, get unlimited hints, receive secret crush alerts, earn 2X coins on polls, and reveal five profiles/month. Additionally, users can reveal gender and control names in polls. Any changes to these payment plans, rates, or facilities may occur without notice. Please check the notifications and subscriptions section as frequently as possible.

To the extent the Service or any portion thereof is made available for any fee, you may be required to select a payment plan and provide information regarding your credit card or other payment instruments. You represent and warrant to the Company that such information is true and that you are authorized to use the payment instrument.

You will promptly update your account information with the Company or the Payment Processor, as applicable, of any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay the Company the amount that is specified in the payment plan in accordance with the terms of such plan and these Terms of Service. If your payment plan includes an ongoing subscription that is automatically renewed periodically, you hereby authorize Company (through the Payment Processor) to bill your payment instrument in advance on such periodic basis in accordance with the terms of the applicable payment plan until you terminate your account, and you further agree to pay any charges so incurred. Please note that once payment is made for a subscription or for in-app purchases, users cannot receive refunds for the same.

COMPLIANCE WITH APPLICABLE LAW

The Platform is based in India. We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of India. If you access the Platform or the Content from outside of India, you do so at your own risk. Whether inside or outside of India, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

PRIVACY POLICY

Please refer to Our privacy policy for information about how We collect, use, and share Your information. Our Privacy Policy is available [here].

MODIFICATION, SUSPENSION, & TERMINATION OF ACCOUNT OR SERVICES

We may, at Our sole discretion and without liability to You, with or without prior notice and at any time, modify, temporarily suspend, or permanently terminate Your access to all or a portion of any Services, suspend Your User Account, and/or edit Your account details.

We can remove any content or information that you share on the Service if we believe that it violates this TOS, our policies, or if we are permitted or required to do so by law. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your access to our features) immediately to protect our community or services, or if you create risk or legal exposure for us, violate this TOS or our policies, if you infringe other people's intellectual property rights, or where we are permitted or required to do so by law. If you believe that your content has been removed in error, you can approach the support team using this email: support@svipes.com. We can also terminate or change the Service, remove or block content or information shared on our Service, or stop providing all or part of the Service at any time.

Content you share with others on the Platform may continue to exist on the Platform even if you leave the Platform. We may backup, archive, and retain your User Content even if you terminate or deactivate your account, or delete or remove specific User Content. The Platform and its users may retain and continue to use, store, display, reproduce, re-pin, modify, create derivative works, perform, and distribute any of your User Content that other users have stored or shared on the Platform.

Termination by User: You may also at Your sole discretion terminate Your Account by sending us a written request stating Your intentions to do so. Upon the receipt of Your request, We will provide You with a written notice of 30 (Thirty) days ("Notice Period") to permanently terminate Your Account.

No Liability: We will not be liable for any losses suffered by You resulting from any modification of any Services or from any suspension or termination of Your access to all or a portion of any Services.

Effect of Termination: In the event of discontinuation of all Services or other termination of Your right to access all Services: (a) We may delete or deactivate Your User Account and all related information and files in such an account without liability to You; and (c) We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

PROPRIETARY RIGHTS

The Services and all technology, content, and other materials used, displayed, or provided in connection with the Services, including everything on the Platform ("the Company Materials"), together with all intellectual property rights in any of the foregoing are, as between You and Us, owned by Us or Our licensors or third parties with whom we have legal arrangements. The Company Material is protected by copyrights, patents, trademarks, and other applicable laws. Accordingly, you shall protect the proprietary rights of the Content and all others having rights in the Service during and after the term of this TOS and comply with all written requests made by Us to protect its and others' contractual, statutory, and common law rights in the Service.

Limitations: You may use the Company Materials solely as authorized by Us in connection with Your use of the Services for as long We permit You to continue to access the Services. "The Company", any product or service names, logos, and other marks used on the Platform or the Company Materials, or otherwise in connection with the Services, are trademarks owned by Us or its licensors. You may not copy, imitate or use them without the Company's prior written consent. Except for the foregoing license, you have no other rights to the Service or any Content, and you may not modify, edit, copy, distribute, reproduce, publish, display, perform, license, sell, rent, lease, loan, create derivative works of, create any index, reverse engineer, alter, enhance, provide access to, or in any way exploit the Service or the Content in any manner. If you use content covered by intellectual property rights that we have and make available in our Service (for example, images, designs, videos, or sounds we provide that you add to content you create or share), we retain all rights to our content (but not yours). You can only use our intellectual property and trademarks or similar marks as expressly permitted by us or with our prior written permission.

THIRD-PARTY CONTENT

The Svipes Platform may contain links, information, or pointers to other websites or services for payments, information verification, information processing, transaction processing, or other required/appropriate services. However, you should not infer or assume that Svipes operates, controls, manages, or is otherwise connected with these other websites. When you click on a link within the website/platform/mobile application, Svipes may or may not warn you that you have left the website/platform/mobile application and are subject to the terms and conditions, disclaimers (including privacy policies) of such other website or its partners and service providers. Please be careful to read the terms of use and privacy policy of any other website before you provide any confidential information or engage in any transactions. You should not rely on the terms of this Svipes Platform to govern your use of another website. Svipes is not responsible for the content or practices of any other website, even if it links to the site and even if the website is operated by a company affiliated or otherwise connected with Svipes. You acknowledge and agree that Svipes is not responsible or liable to you for any content or other materials hosted and served from any website other than this website/platform/mobile application.

DISCLAIMER OF WARRANTIES BY COMPANY

Neither Svipes nor its affiliates warrant that this Platform and its Content are accurate, reliable, or correct; that this Platform and Content will be available at any particular time or location; that any defects or errors in this Platform or Content will be corrected; or that this Platform or Content are free of viruses or other harmful components. We do not warrant that the use of the Services will be uninterrupted or error-free.

THIS PLATFORM AND THE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE MAKE NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF ACCURACY, COMPLETENESS, TIMELINESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We provide no warranty about the Services. Without limiting the foregoing, we do not warrant that the Services will meet your requirements or that they will be suitable for your purposes. To avoid any doubt, all implied conditions or warranties are excluded insofar as is permitted by law, including, without limitation, warranties of merchantability, fitness for purpose, title, and non-infringement. Unless required by law, we do not control what users may do or say, and we are not responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content). We are also not responsible for services and features offered by other people or companies, even if you access them through our Service.

We deny all liability for the timely operation of the Services, where you or a third party is providing the computer equipment upon which the Service depends for any part of its functionality. By using the Service, you accept that the timely operation of the internet and the World Wide Web is governed by constraints beyond our control. You accept that we are not liable for any perceived slow operation of, or any server or technical issues in relation to, the Services.

The information provided on the Platform is for general information purposes only and is given in good faith. However, the information is selective, and we may not verify all information, which may not be complete or accurate for your purposes and should not be relied upon without further enquiry. We do not endorse, support, represent, or authorize the circulation of all Content published on our Platform, and we do not further attest to the accuracy, originality, reliability, legitimacy, or completeness of such Content as available on our Services.

INDEMNIFICATION

You will defend, indemnify, and hold harmless Svipes, its affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, and contractors (collectively, "Indemnified Parties") from any claim, demand, lawsuit, action, proceeding, investigation, liability, damage, loss, cost, or expense, including without limitation reasonable attorneys’ fees, arising out of or relating to (a) your use of, or conduct in connection with, the Services; (b) your violation of this TOS; or (c) your violation of any applicable law or the rights of any other person or entity. If you are obligated to indemnify any Indemnified Party, Svipes, at its discretion, will have the right to control any action or proceeding and to determine whether it wishes to settle, and if so, on what terms.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SVIPES (NOR ITS DIRECTORS, EMPLOYEES, AGENTS, SPONSORS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, LICENSORS, OR RESELLERS) BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE:

FOR ANY LOST PROFITS, DATA LOSS, LOSS OF GOODWILL OR OPPORTUNITY, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER;
FOR YOUR RELIANCE ON THE SERVICE;
FOR ANY DIRECT DAMAGES IN EXCESS (IN THE AGGREGATE) OF INR 5,000/- (in the case of India) and USD 150 (in the case of countries other than India);
FOR ANY MATTER BEYOND ITS OR THEIR REASONABLE CONTROL, EVEN IF SVIPES HAS BEEN ADVISED OF THE POSSIBILITY OF ANY OF THE AFOREMENTIONED DAMAGES.

BREACH OF TERMS

Without prejudice to our other rights under this TOS, if you breach any terms of the TOS in any way, or if we reasonably suspect that you may have breached the TOS in any way, we may (without prejudice to other rights):

Send one or more formal warnings to you, if the breach can be remedied or corrected by you;
Temporarily suspend your access to our Platform and suspend your User Account;
Permanently prohibit you from accessing our Platform and our Services;
Block computers using your IP address or contact any or all of your internet service providers and request that they block your access to our Platform; and/or
Commence legal action against you, whether for contractual breach or otherwise.

GOVERNING LAW

This TOS is governed by the laws of India. Courts of Bangalore shall have exclusive jurisdiction over any disputes arising out of or in relation to this TOS.

OTHER TERMS

Remedies: If you violate any of this TOS, we may, as we determine reasonably necessary to remedy or mitigate your violation, delete all or part of such information transmitted by you, suspend or cancel your User Account. We shall in no event be responsible or liable for any damage incurred by the user as a result of an action taken by us pursuant to this paragraph. Any right or remedy of Svipes set forth in this TOS is in addition to, and not in lieu of, any other right or remedy, whether described in this TOS, under statute, at law, or in equity.
Non-waiver: Our failure or delay in exercising any right, power, or privilege under this TOS shall not operate as a waiver thereof.
Severability: The invalidity or unenforceability of any of this TOS shall not affect the validity or enforceability of any other part of this TOS, all of which shall remain in full force and effect.
Force Majeure: We will have no responsibility or liability for any failure or delay in the performance of any Services, or any loss or damage that you may incur, due to any circumstance or event beyond our control, including without limitation any flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction.
Competitor: No employee, independent contractor, agent, or affiliate of any competing social media company is permitted to view, access, or use any portion of the Service without express written permission from Svipes. By viewing, using, or accessing the Service, you represent and warrant that you are not a competitor of Svipes or any of its affiliates, or acting on behalf of a competitor of Svipes in using or accessing the Service.
An Account cannot be sold or transferred. You are prohibited from buying, selling, or exchanging accounts for cash or kind or any other value or for no value. You may not assign or transfer any right to use the Services or any of your rights or obligations under this TOS without prior written consent from us, including by operation of law. We may assign or transfer any or all of its rights or obligations under this TOS, in whole or in part, without notice or obtaining your consent or approval.
Entire Agreement: This TOS contains the entire agreement and supersedes all prior and contemporaneous understandings between the parties regarding the Services on the Platform. In the event of any conflict between this TOS and any other agreement you may have with us, this TOS will control unless the other agreement specifically identifies this TOS and declares that the other agreement supersedes this TOS.

For any grievances or support requests, please contact us at support@svipes.com.